How to Deposit Cryptocurrency on HashWhale

This guide provides step-by-step instructions for depositing cryptocurrency via the official HashWhale website. Whether you are transferring from another wallet or from an exchange, you can complete the deposit securely and efficiently.

Step 1: Go to the Deposit Page

1. Log in to your HashWhale account.

2. Click the Account Management icon in the top-right corner.

3. From the menu, select Deposit.

Step 2: Choose the Cryptocurrency to Deposit

On the deposit page, select the cryptocurrency you want to deposit.

Step 3: Select the Correct Network

1. Review the blockchain networks available for that cryptocurrency.

2. Choose the network that matches the sending wallet or exchange.

For example, if you are sending USDT via Ethereum, select the ERC-20 network.

Note:
If you select the wrong network, your funds may be permanently lost. Always double-check that the network selected on the sending side matches the network chosen on HashWhale.

Step 4: Copy the Deposit Address

The system will generate a unique deposit address based on the cryptocurrency and network you selected.
Click Copy Address, or use the provided QR code.

Step 5: Initiate the Transfer

1. Open the external wallet or exchange account that holds your funds.

2. Paste the copied deposit address into the destination/recipient field, or scan the QR code.

3. Confirm that the network used by that account matches the network you selected on HashWhale.

Step 6: Verify the Transaction

1. Initiate the transaction from your sending wallet.

2. Wait for the blockchain network to complete confirmations (times vary by network).

3. After confirmations are complete, the funds will automatically appear on your HashWhale account asset page.

Important Information

• Minimum Deposit Amount: Ensure your deposit meets HashWhale’s minimum required amount.

• Deposit Fees: HashWhale does not charge deposit fees, but you are responsible for blockchain network fees.

• Avoid Expired Addresses: Always use the latest address displayed on the deposit page. Using an expired address may result in irretrievable funds.

Frequently Asked Questions

1. How long does a deposit take to arrive?
Most deposits complete after blockchain confirmations. Times depend on network congestion and the type of cryptocurrency. You can check the status using the transaction hash (TxID) in a blockchain explorer.

2. Why hasn’t my deposit arrived yet?
Check the transaction status with the TxID on a blockchain explorer and verify you used the correct deposit address and network. If you still have questions, contact HashWhale support and provide the TxID.

3. Can I cancel a deposit transaction?
No. Blockchain transactions cannot be reversed once sent. Please verify all details before confirming the transfer.

4. Why is this deposit address different from the one I used before?
For security reasons, HashWhale may periodically generate new deposit addresses. Always use the current address shown on the deposit page.

5. Can I deposit from any wallet or exchange?
Yes, but ensure the sending wallet or exchange supports the same network. Using a mismatched network may cause delays or result in loss of funds.