HashWhale Swap Function — Complete Guide

Below is a guide to help you quickly understand how to use HashWhale Swap, including how it works, fees, fund deduction rules, and frequently asked questions.

1. What is HashWhale Swap?

HashWhale Swap is a simple and easy-to-use instant cryptocurrency exchange tool.
It allows users to quickly convert between different assets without using a traditional trading interface.

Swap is especially suitable for:

• Beginners who find exchange interfaces too complicated

• Users who want to buy/sell quickly without using candlestick charts or placing orders

• Investors who want stable-rate instant conversions

With Swap, you simply select a trading pair → preview the result → confirm.
The entire process is simple and fast.

2. Who can use Swap?

All users who have completed identity verification (KYC) are eligible to use Swap.
(You may refer to the related guide for KYC instructions)

3. How to start using Swap?

Swap uses available balances from the following three accounts:

• Funding Account

• Earn Account

• Hashpower Account

Steps to Use

1. Go to the Swap homepage

2. Check available balances in each account

3. Select the trading pair you want to exchange (e.g., USDC → BTC)

4. Click Preview Swap Result

5. Submit the order after confirming the details

4. How does the system deduct funds?

If you choose multiple accounts as the funding source, the system will deduct in the following order:

1. Funding Account

2. Earn Account

3. Hashpower Account

If the balance in the first account is insufficient, the system will automatically use the next account to cover the remaining amount.

Example

You want to make a 300 USDC swap:

• Funding Account balance: 200 USDC

• Earn Account balance: 200 USDC

Deduction process:

1. Deduct 200 USDC from the Funding Account

2. Deduct 100 USDC from the Earn Account (to cover the remaining amount)

5. Are there swap fees? Why does the quote change?

HashWhale Swap does not charge any additional fees.
The preview quote you see is the actual amount you will receive.

Quotes adjust in real time according to market movements.
Minor changes may occur when previewing.
The system temporarily locks the quote to let you decide whether to confirm the transaction.

6. Key Advantages of HashWhale Swap

• Zero service fees

• No complex trading interface

• Instant conversion with fast processing

• Competitive OTC-style pricing

• Ability to use balances from multiple accounts for one swap

This makes crypto buying and selling easy for both beginners and experienced users.

7. How to view available trading pairs?

You can view all supported trading pairs in the trading pair dropdown menu on the Swap homepage.

If the trading pair you want is not listed, it means it is currently unsupported.

8. Why does it show “Insufficient Funds”?

If the asset you want to swap requires more than the total available balance across all accounts,
the system will show “Insufficient Funds.”

Example

If you want to use USDC to buy 10 BTC
and each BTC costs 10,000 USDC,
you need at least 100,000 USDC of available balance.

9. How are transactions settled?

Once the transaction is completed, assets will be settled directly into the account you selected
(Funding, Earn, or Hashpower Account).

Most swaps settle instantly,
but in rare cases, it may take several hours.

10. What are the minimum and maximum swap amounts?

Limits vary depending on each trading pair.
You can check the limit information on the Swap page before entering the amount.

11. Where can I view my swap history?

After logging in, go to:
My Orders → Swap
to view all your swap transaction records.